RETURN & REFUND POLICY
RETURN POLICY
At PB65 Clothing, we strive to ensure your complete satisfaction with every purchase. If, for any reason, you are not entirely satisfied with your purchase, we’re here to help.
ELIGIBILITY FOR RETURNS
To be eligible for a return, your item must be unused, unworn, and in the same condition that you received it. It must also
be in the original packaging with all tags attached. Please note that certain items such as underwear, swimwear, and personalized
or custom-made products may not be eligible for return due to hygiene or customization reasons.
INITIATING RETURN
To initiate a return, please contact our customer service team within [number of days] days of receiving your order. You can
reach us via email at [customer service email] or through our online contact form [link to contact page]. Please provide your order
number and details of the item(s) you wish to return. Once your return request is approved, we will provide you with a return
authorization and instructions on how to proceed.
RETURN SHIPPING
Return shipping costs are the responsibility of the customer unless the return is due to an error on our part or a
defective item. We recommend using a trackable shipping service and purchasing shipping insurance
for your protection. PB65 Clothing is not responsible for lost or damaged returns in transit.
REFUNDS
Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund
will be processed to the original method of payment within [number of days] days. Please note that shipping charges
are non-refundable, and a restocking fee may apply for certain returns.
EXCHANGES
Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund
will be processed to the original method of payment within [number of days] days. Please note that shipping
charges are non-refundable, and a restocking fee may apply for certain returns.
DAMAGED OR DEFECTIVE ITEMS
In the unlikely event that you receive a damaged or defective item, please contact us immediately. We will work with
you to resolve the issue as quickly as possible, whether through a replacement, exchange, or refund.
CONTACT US
If you have any questions or concerns about our return policy, please don’t hesitate to contact
our customer service team. We’re here to assist you and ensure your shopping experience with PB65 Clothing is nothing short of exceptional.
assistance!